Privacy Policy

Last updated: 03.12.25

This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By providing your personal information to us through our website, landing pages, online forms, advertisements or communication channels, you consent to the practices outlined in this policy.

1. Personal Information We Collect

We may collect personal information including:
• Name
• Email address
• Phone number
• Suburb or location
• Information provided through enquiry forms or messages
• Website or advertising interaction data (cookies, pixels, analytics)
• Preferences, interests or service requirements

We only collect information reasonably necessary for our business activities.

2. How We Collect Personal Information

We may collect your information when you:
• Submit a form on our website or landing pages
• Interact with our paid advertising (Meta, Google, TikTok, LinkedIn etc.)
• Subscribe to email or SMS updates
• Communicate with us via email, phone or social media
• Use our website, where analytics tools may record activity

We may also collect information automatically through cookies or tracking technologies.

3. Why We Collect Your Information

We collect and use your personal information for purposes such as:
• Responding to enquiries or lead forms
• Providing services, quotes or support
• Sending marketing communications (email, SMS, remarketing ads)
• Improving our website, advertising and customer experience
• Internal reporting, analytics and business operations
• Compliance with legal or regulatory obligations

You may opt out of marketing communications at any time.

4. Disclosure of Personal Information

We may share your personal information with:
• Service providers (CRM systems, email platforms, analytics tools)
• Advertising partners (Meta, Google, TikTok, LinkedIn)
• IT and hosting providers
• Professional advisors

We do not sell personal information to third parties.

Some service providers may store or process data overseas. Where this occurs, we take reasonable steps to ensure they comply with the APPs.

5. Security of Personal Information

We take reasonable physical, electronic and procedural steps to protect your personal information from:
• Misuse
• Loss
• Unauthorised access
• Modification
• Disclosure

However, no method of online transmission or storage is completely secure.

6. Access and Correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate or outdated.

Please contact us using the details below. We will respond within a reasonable timeframe in line with the Privacy Act.

7. Opting Out of Marketing Communications

You can opt out of future marketing communications by:
• Clicking “unsubscribe” in our emails
• Replying STOP to SMS messages
• Contacting us directly

You may still receive service-related or transactional messages.

8. Cookies and Tracking Technologies

Our website and advertising activities may use technologies such as:
• Cookies
• Tracking pixels (including Meta Pixel)
• Google Analytics
• Conversion tracking
• Remarketing tools

These help us improve user experience, personalise advertising and measure performance.
You can manage cookie settings through your browser.

9. Complaints

If you believe your privacy has been breached, please contact us using the details below. We will investigate your complaint and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

For privacy enquiries, access requests or complaints, please contact:

Email: 4017@coronis.com.au
Address: 69 Gawain Rd, Bracken Ridge QLD 4017, Australia

11. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.